With more than 30 years in the industry, Tricia brings a wealth of experience to the table. Her journey includes stints at renowned establishments such as Westmoor Country Club, Hilton Milwaukee City Center (owned by Marcus Hotels and Resorts), Milwaukee Marriott West, and The Bartolotta Restaurant Group at Bacchus, where she served as the Director of Catering. Currently, she is dedicated to developing the next generation of Baking/Pastry, Culinary, and Hospitality Management students at Waukesha County Technical College. Tricia’s commitment to hospitality shines through her academic qualifications – a bachelor’s degree from UW-Stout, a master’s degree from the University of Alabama in Hospitality Management and accreditations as a Certified Hospitality Educator and Certified Meeting Professional.
Sommelier - WSET Level 2 Award in Wine
Certified Hospitality Educator, CHE
ServSafe Manager Certified
Certified Meeting Professional, CMP
Tricia’s career has been a testament to her ability to elevate guest and member experiences while bolstering sales and profitability. Her track record includes overseeing multimillion-dollar budgets and consistently exceeding guest expectations. She’s known for her empathy, relatability, and unwavering dedication to providing your staff with the necessary training needed to deliver superior guest experiences.
Are you struggling to equip your hospitality staff with the skills they need? TK Smith Hospitality recognized a pressing need in the industry for front-line employees and supervisors. Tricia specializes in providing top-tier training and expertise tailored to the unique demands of the hospitality sector. TK Smith Hospitality is poised to partner with you in achieving your goals. Your employees will gain the confidence they need to execute at a higher level. Elevate your hospitality business with their expertise and commitment to excellence.
Tricia lives in New Berlin, Wisconsin with her amazing husband, Jason, of 22 years. They have an incredible daughter who attends the University of Missouri, where she plays the unique, coed, full-contact sport called quadball (inspired by Quidditch in Harry Potter). She also enjoys playing pickleball (a lot), kayaking, gardening (especially collecting hostas), yoga, reading self improvement books, traveling and spending time with friends and family.